onEnglish onJapanese
Service 
Our Services

Outbrain provides consulting services on the fields followings:


Strategic Level Consulting

Business Model Formulation

  • Check consistency of business strategy (Business domain, Customer needs, corporate strength (differentiation), and marketing message)
  • Based on this strategy, develop a business model for sustainable competitive advantage
Business Strategy Formulation


Business System Design

Design of Business System
  • Check consistency of the business system ( business process, business rules, organizational structure, management system, and so on), which supports the business model
  • Redesign the business system, considering the overall business structure


Business Process Level Consulting

Operational excellence is the key for success.

“Kaizen”, continuous improvement of operation is indispensable for it.


BPI:Business Process Improvement


We use the BPI methodology to support client to identify the problem and solve it.
  • * BPI (Business Process Improvement) Model consists of the 6 phases (Define, Measure, Analyze, Improve, Control, Report). It is a structured methodology to understand and improve processes, and data-based decision making system.






Management Quality System Support

Operational Metrics Implementaion

Operational Metrics
Metrics reflect the quality of daily operation, so the system reporting these metrics r egularly needs to be established.


  • Select the critical operational metrics and establish the system with which to report the actual metric figures to the management team.

  • The actions to improve the metrics should follow the high level strategy. The owner , which is the person in charge, should be assigned to each metric.


Customer Satisfaction Survey System.

VOC(Voice of Customers) Survey System

  • Collecting the voice of customers is one of the best ways to ensure the operation works well and identify what to improve. We support the establishment of the system to conduct the customer survey, analyze its results, and reflect VOC in Business Process improvement project.


Business Development Support
  • We join the start-up business project as a project member from initial phase such as business idea generation phase, and drive the project together until its' start-up.

  • We support foreign companies moving into the Japanese market. From initial phase, we support regional managers who are not established in the Japanese market in order to aid in formulating market strategy and communication with Japanese staff and business partners.